If you could invest $2/day to save 15 minutes of time daily for your tech and administrative employees, would you do it? The answer should be a slam-dunk YES, but first let’s look at why I’m asking this question. Alarm industry service software has been around for over 30 years. In the last 10-15 years,…
The main point of Part 1 is that most security dealers would benefit by separating their ‘steady Eddy’ recurring revenue / profit (RP) from their more messy and volatile Service & Installation revenue / profit (SIP). These two simple buckets will drive your company’s success or failure, because they drive your operating profit. Knowing your…
“Must Have”: Electronic Billing & Payments According to a 2020 study by National Automated Clearing House Association —the trade organization for the ACH payments industry—respondents cited COVID-19 as a “trigger event for moving customers to a more digital experience.” In other words, having paper-free and touch-free billing and electronic billing options is now a must…