As we navigate this really tough stretch of the Covid crisis, can we at least look for a silver lining? Nearly all of our security dealers have told us that their service and installation work is way down. Many have had to reduce hours or even lay off staff members. There’s just not much work…

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Watch and learn as we dive into the practical ways to use software and software tools to help save you time and money. We’ll discuss the role QuickBooks plays, and how valuable it is to integrated specialized sofware with services that make a security business run better. Make processes better, faster, and cheaper… we’ll show…

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Ever wish getting your alarm customer to pay on time was an easier process? Seems there is always something getting in the way. Ever wondered… Why didn’t our customers pay on time? Why can’t I seem to reach these slow pay accounts? How am I supposed to keep following up? Listen to Scott MacDougal –…

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Many security alarm dealers rely on a patchwork of software and tools, so they have to toggle back and forth to get their work done. This can be inefficient and frustrating! This webinar features Cornerstone’s founder, Scott MacDougal, as he discusses why you should be expecting more from your software. WEBINAR SYNOPSIS: Good software should…

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CRM concept

In a competitive business like security, one of the most critical investments you’ll make is in your “CRM”. According to the Sweeney Group, CRM is “all the tools, technologies and procedures to manage, improve, or facilitate sales, support and related interactions with customers, prospects, and business partners throughout the enterprise.” In other words, your CRM is your system…

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inventory management

Inventory is an integral part of proposals, quotes, installation and service functions for any security alarm dealer. Having your inventory integrated with how you manage the other parts of your business can save you time and money. When inventory is not integrated with your workflow, you can lose time and money to inefficiency. For example:…

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Small Business Week 2015

This week the nation celebrates small businesses. In his 2016 National Small Business Week proclamation, President Obama says, “Our Nation’s small businesses play a critical role in generating economic prosperity, and the effort poured into them by ordinary citizens across our country reflects the hard work and determination inherent to who we are as a people.”…

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Workflow and productivity drive our mission at Cornerstone. We get love helping security alarm dealers work more efficiently and serve their customers better. Maybe your hobby is golf, but ours is improving processes to help dealers work faster, smarter and better. Dealers understand the value of having systems that work seamlessly with each other. However,…

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Business person stressed

Most security dealers we talk with use different software tools for specific purposes. For example, they might use Outlook for prospecting and emailing quotes, Quickbooks for company accounting and possibly service/installation management, and another tool for CRM. Why? Usually it’s a combination of things – in our industry, true “enterprise” software that handles EVERYTHING is…

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Cloud computing

Security dealers embrace internet-driven technologies when installing security systems but may not have adopted it for their company’s workflow management and back office software. Many rely on a patchwork of software and tools that use valuable time and resources to toggle back and forth between non-integrated pieces to get the work done. This is inefficient…

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