When was the last time you visited a butcher shop to get your meat and poultry? Then a bakery to get your bread and rolls? Followed by a farm stand visit to stock up on vegetables? If you’re like most people, not recently. Instead, people get nearly all their food at a supermarket. Why? Because…

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We hope you enjoyed July 4th, especially in a year when most fireworks, parades, and celebrations were canceled. For most people, July and August are vacation season. This year, most of us will need to settle for some version of a stay-cation. Wikipedia defines a stay-cation as “a period in which an individual or family…

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If your security company mainly uses QuickBooks to manage your subscriber accounts and jobs, you’ve probably asked this question: “Would we be better off with more industry-specialized software?” The answer depends on your company’s situation, and how much friction you are encountering while trying to use QuickBooks to manage things. It’s possible, maybe likely, that…

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As we navigate this really tough stretch of the Covid crisis, can we at least look for a silver lining? Nearly all of our security dealers have told us that their service and installation work is way down. Many have had to reduce hours or even lay off staff members. There’s just not much work…

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When Cornerstone established our cloud-based alarm software platform in early 2001, we definitely felt like pioneers. The dominant business model then was locally-installed and maintained software. Over the last 20 years, there has been a sea change. Small businesses now embrace the many advantages of accessing services, tools, and even their precious customer data using…

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woman using computer to receive email invoicing

It’s likely your company is either already emailing recurring invoices, or is planning to. And why not? What could be better than fast, easy, and free? Well, if you currently DO email invoices—especially in larger batches—you may have noticed that the concept is way better than the reality. Cornerstone is a recurring billing specialist, so…

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The security services industry is being transformed on many fronts, including recurring automated billing software. When Cornerstone Billing Solutions was founded in 1999, recurring billing was still quite manual. With 80%+ of payments made via paper check. Today, autopay via ACH debit or credit card constitutes more than 75% of subscriber payments across all of…

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Watch and learn as we dive into the practical ways to use software to help save you time and money. We will discuss the role that QuickBooks plays, and how valuable it is to integrate specialized software with services that make security companies run smoothly. We will show you how to provide great service—better, faster…

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Ever wish getting your alarm customer to pay on time was an easier process? Seems there is always something getting in the way. Ever wondered… Why didn’t our customers pay on time? Why can’t I seem to reach these slow pay accounts? How am I supposed to keep following up? Listen to Scott MacDougal –…

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