The alarm industry is experiencing unprecedented growth. Subscriber bases are expanding, recurring revenue models are becoming standard, and competition is fiercer than ever. Yet amid this expansion, many alarm companies are quietly hemorrhaging profitability through avoidable billing mistakes. We’ve worked with hundreds of alarm companies over the past two decades, and a clear pattern emerges:…
For alarm dealers and security integrators, the right alarm software for RMR growth drives recurring monthly revenue (RMR) far more than one-time equipment sales or single service calls. High-performing security businesses build their equity on the strength, stability, and compounding growth of their Recurring Monthly Revenue (RMR). Yet, many growing security businesses attempt to scale…
When evaluating software to run your security or life safety business, it is incredibly easy to fall into the feature-list trap. You sit down with a spreadsheet, look at five different software vendors, and naturally gravitate toward the one with the longest list of bullet points. It feels like the safest bet. However, when choosing…