It’s the time of year when alarm dealers start asking the same question: should we raise our monitoring rates in January? Most dealers know the answer is yes. Central station fees go up. Cellular communicator costs go up. Technician wages, insurance, fuel, and software all go up. But the fear of a wave of cancellations…
The alarm industry is experiencing unprecedented growth. Subscriber bases are expanding, recurring revenue models are becoming standard, and competition is fiercer than ever. Yet amid this expansion, many alarm companies are quietly hemorrhaging profitability through avoidable billing mistakes. We’ve worked with hundreds of alarm companies over the past two decades, and a clear pattern emerges:…
For alarm dealers and security integrators, the right alarm software for RMR growth drives recurring monthly revenue (RMR) far more than one-time equipment sales or single service calls. High-performing security businesses build their equity on the strength, stability, and compounding growth of their Recurring Monthly Revenue (RMR). Yet, many growing security businesses attempt to scale…