Cornerstone Integrates with InsureSign
Cornerstone Billing Solutions is excited to announce a new integration with InsureSign! This integration allows our security alarm dealers to…
Top Tips to Help Security Companies Improve Business
With two months left in the year, it is a good time to review your operational processes. Examine your business…
5 Tips to Improve Security RMR Tracking
Tracking RMR is no easy feat. A decade ago, tracking RMR was as simple as multiplying the number of accounts…
The New Metrics of RMR Tracking
Tracking recurring monthly revenue (RMR) has changed significantly in the past decade. Today, with a growing list of add-on services…
The Importance of a Website in a Social World
The explosion of social networking has led some security system companies to focus more on a Facebook business page than…
How Customer Service Impacts Attrition
This month we have been focusing on security alarm customers. We have discussed the impact of customer service , how…
Don’t Get Angry, Get Smart – Dealing with Difficult Customers
One of the most challenging tasks to deal with in business is handling difficult customers and situations. Whether these customers…
5 Communication Tips to Keep Security Alarm Customers!
Think long term. It costs more to attract new security alarm customers than retain current ones. In fact, an often…
Understanding the Buyer’s Journey
A prospective customer in need of a security alarm system may do a Google search for alarm systems. However, they…