Cornerstone Blog

CRM Software for Security Dealers: A Must Have

By Scott MacDougal | Jun 21, 2021

A CRM is generally understood to be software that helps you manage your customers and prospects. But when I hear…

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DON’T SELL! (But Be Ready To)

By Scott MacDougal | May 10, 2021

Many of our customers have owned their security alarm business for a long time…20 – 30+ years. Some are baby…

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Outsourcing Recurring Billing: Saving Money Is Good – But Not Enough

By Scott MacDougal | Apr 12, 2021

About two years into our business, we were meeting with a central station ally. We were struggling with positioning our…

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AlarmBiller or Cornerstone? Compare your Service, Software, and Accountability

By Cornerstone Billing Solutions | Mar 30, 2021

Our security dealer customers are in a very competitive market. They compete with large national players like ADT, usually several…

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Technology tools can facilitate easier office communication.

6 tips for Improving Interoffice Communication in your Small Alarm Business

By Scott MacDougal | Mar 19, 2021
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Weather Disaster: Is your Alarm Business Prepared?

By Scott MacDougal | Mar 15, 2021

Planning for a weather disaster is no fun at all. Yet, when the winter storm hit last month Texas businesses…

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3G Upgrades: Good Process can Ease the Pain

By Scott MacDougal | Feb 15, 2021

Security dealers have worked very, very hard for their base of loyal subscribers. Every year, it takes work to KEEP…

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Alarm and Security Service Software: Why SSaaS beats SaaS

By Scott MacDougal | Dec 28, 2020

One of the big buzzwords right now is “SaaS”: Software as a Service. Today  I’m coining a new term (drum roll please…): “SSaaS.” Let me elaborate…

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Break the Spell of the Typical

By Scott MacDougal | Dec 7, 2020

We humans like our routines. I have many of my own that I follow day to day, week to week.…

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