Key Takeaways for Security Dealers: You know how the holiday season goes, because it goes the same way every year. Installs stack up because everyone wants cameras before they travel. Service calls pour in from seasonal homes and older panels that pick the worst week to act up. Half the team has time off on…
It’s the time of year when alarm dealers start asking the same question: should we raise our monitoring rates in January? Most dealers know the answer is yes. Central station fees go up. Cellular communicator costs go up. Technician wages, insurance, fuel, and software all go up. But the fear of a wave of cancellations…
The alarm industry is experiencing unprecedented growth. Subscriber bases are expanding, recurring revenue models are becoming standard, and competition is fiercer than ever. Yet amid this expansion, many alarm companies are quietly hemorrhaging profitability through avoidable billing mistakes. We’ve worked with hundreds of alarm companies over the past two decades, and a clear pattern emerges:…