Cornerstone Blog

Graph of RMR

The New Metrics of RMR Tracking

Tracking recurring monthly revenue (RMR) has changed significantly in the past decade. Today, with a growing list of add-on services…

Importance of social media

The Importance of a Website in a Social World

The explosion of social networking has led some security system companies to focus more on a Facebook business page than…

Activating your security alarm

How Customer Service Impacts Attrition

This month we have been focusing on security alarm customers. We have discussed the impact of customer service , how…

managing difficult customers

Don’t Get Angry, Get Smart – Dealing with Difficult Customers

One of the most challenging tasks to deal with in business is handling difficult customers and situations. Whether these customers…

5 Communication Tips to Keep Security Alarm Customers!

Think long term. It costs more to attract new security alarm customers than retain current ones. In fact, an often…

Understanding the Buyer’s Journey

A prospective customer in need of a security alarm system may do a Google search for alarm systems. However, they…

business person reviewing growth

5 Easy Ways to Grow Your Security Alarm Business

New business and customer retention are the pillars of a healthy security alarm business. There are simple ways that security…

Using a calculator to crunch numbers

Yes, It’s More Important Than RMR

Recurring Monthly Revenue is the key benchmark our industry uses to value security companies. As such, it gets lots of…

Chicago skyline depicting multiple billing locations

Billing Multiple Locations…Easy, Right?

As billing agent for our security company customers, we are often asked to help set up multiple location billing. The…

Want more details or pricing? Click Get Pricing or call us today at 888-629-8101 x2