Outsourcing Recurring Billing: Saving Money Is Good – But Not Enough
About two years into our business, we were meeting with a central station ally. We were struggling with positioning our…
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AlarmBiller or Cornerstone? Compare your Service, Software, and Accountability
Our security dealer customers are in a very competitive market. They compete with large national players like ADT, usually several…
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Weather Disaster: Is your Alarm Business Prepared?
Planning for a weather disaster is no fun at all. Yet, when the winter storm hit last month Texas businesses…
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3G Upgrades: Good Process can Ease the Pain
Security dealers have worked very, very hard for their base of loyal subscribers. Every year, it takes work to KEEP…
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Alarm and Security Service Software: Why SSaaS beats SaaS
One of the big buzzwords right now is “SaaS”: Software as a Service. Today I’m coining a new term (drum roll please…): “SSaaS.” Let me elaborate…
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Break the Spell of the Typical
We humans like our routines. I have many of my own that I follow day to day, week to week.…
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Cornerstone integrates with NMC
We are excited to announce that Cornerstone Billing Solutions is fully integrated with National Monitoring Center (NMC), adding another excellent…
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Making Sense of Your Numbers – Part 3
In Parts one and two, we outlined a simple model that helps to easily understand how you’re doing, and to…
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