Speed Up Your Cash Flow
We all want our customers to pay on time, so we can pay our own bills — payroll, equipment vendors,…
Read MoreRaise Your Monitoring Rates? Maybe, But Do it Right
To raise rates, or not to raise rates? That is the questions for many security alarm dealers as the economy…
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The Top 5 Reasons Customers Quit
Alarm dealers work hard to build loyal and long term relationships with customers. But sometimes customers quit. The good news…
Read MoreUnderstanding How the “Cloud” Can Help You
In Both Sides Now, Joni Mitchell wrote: “I really don’t know clouds at all” The Cloud should not be a…
Read MoreCommunicate…and Grow Faster
We all know that security services are NOT commodities. Yet, sadly, consumers often assume that the services offered by ADT…
Read MoreHow to Choose a Cloud Provider
Cloud-based software and services provide big benefits for small businesses. You have access to resources and programs that benefit your…
Read MoreHow to Have More Time Spending Your Money than Waiting on It
You may be spending a lot of time looking at your process for billing and collections. You may also be…
Read MoreWhy Do Customers Quit
1) The #1 Reason is Relocation. Dealers have more control than you would think. Statistics show that many “moves” are…
Read MoreCustomer Feedback = $Opportunities
How often do you communicate with your customers? Do you proactively seek to understand how your customers’ needs have changed?…
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