Cornerstone Blog

Speed Up Your Cash Flow

By Scott MacDougal | May 28, 2013

We all want our customers to pay on time, so we can pay our own bills — payroll, equipment vendors,…

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Raise Your Monitoring Rates? Maybe, But Do it Right

By Scott MacDougal | May 28, 2013

To raise rates, or not to raise rates? That is the questions for many security alarm dealers as the economy…

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The Top 5 Reasons Customers Quit

By Scott MacDougal | May 28, 2013

Alarm dealers work hard to build loyal and long term relationships with customers. But sometimes customers quit. The good news…

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Understanding How the “Cloud” Can Help You

By Scott MacDougal | May 28, 2013

In Both Sides Now, Joni Mitchell wrote: “I really don’t know clouds at all” The Cloud should not be a…

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Communicate…and Grow Faster

By Scott MacDougal | May 28, 2013

We all know that security services are NOT commodities. Yet, sadly, consumers often assume that the services offered by ADT…

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How to Choose a Cloud Provider

By Scott MacDougal | May 28, 2013

Cloud-based software and services provide big benefits for small businesses. You have access to resources and programs that benefit your…

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How to Have More Time Spending Your Money than Waiting on It

By Scott MacDougal | Apr 3, 2013

You may be spending a lot of time looking at your process for billing and collections. You may also be…

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Why Do Customers Quit

By Scott MacDougal | Mar 14, 2013

1) The #1 Reason is Relocation. Dealers have more control than you would think.  Statistics show that many “moves” are…

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Customer Feedback = $Opportunities

By Scott MacDougal | Mar 14, 2013

How often do you communicate with your customers? Do you proactively seek to understand how your customers’ needs have changed?…

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