Mobile App for Sales and Techs

Field Service & Sales Mobile App for Alarm Companies

Built for security alarm dealers and service technicians, Cornerstone's field service mobile app streamlines every step — from first customer contact to final payment — so your team spends less time on paperwork and more time on the job.

One Alarm Field Service App — From First Contact to Closed Job

Cornerstone's alarm billing software puts the full power of your field service platform in your technicians' pockets. Create accounts, build proposals, collect digital signatures, manage service tickets, and process payments — all from one mobile app built specifically for security alarm dealers. Your office and field team stay in sync automatically, so every job runs smoother from start to finish.

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  • From Prospect to Account: Quickly capture new leads by entering basic information such as business names, telephone numbers, and email addresses directly into the app. This allows you to create new accounts on the fly without returning to the office.
  • Instant Proposals & Signatures: Generate professional proposals and take digital signatures immediately while on-site with a customer. This streamlines the sales cycle and reduces the time between a pitch and a closed deal.
  • Real-Time Payments: Close the loop on every sale by taking payments in real time. This feature ensures immediate revenue collection and a smoother experience for your clients.
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Alarm Sales Tools Built for the Field

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Field Service Tools for Alarm Technicians

  • Efficient Service Ticketing: Build and manage service tickets while in the field to keep your workflow organized. You can update parts used on a job and provide detailed checklists to ensure quality and consistency.

  • Site Navigation & Communication: Get turn-by-turn directions to customer sites and text customers directly from the app to provide arrival updates. These tools help technicians maintain a professional and punctual schedule.

  • Documentation & Completion: Upload PDFs and images directly to a job record to document work performed or site conditions. Once the work is done, you can complete jobs and send documentation to the customer instantly.

  • Integrated Timecards: Track labor hours accurately with a built-in timecard system that allows for easy clock-in and clock-out. The app provides a clear "Day-Summary" so techs can review their daily categories and hours at a glance.
  • Centralized Dashboard: Use the primary dashboard to view the entire day's schedule, including account numbers, addresses, and specific time slots. This gives every user a bird's-eye view of their responsibilities for the day.
  • Optimized Performance: The app is designed to cut down on administrative time without sacrificing the quality of your service. It provides a modern solution that revolutionizes how both service work and sales proposals are handled.
Man showing a customer information on their alarm work order mobile app.

Timecard Tracking & Reporting for Alarm Companies

What Alarm Techs & Sales Reps Can Do In the Field

You can:

  • Create accounts

  • Generate proposals

  • Take signatures

  • Build and manage service tickets

  • Get directions to site

  • Text customers

  • Track timecards

  • Update parts

  • Provide detailed checklists

  • Take payment in real time

  • Upload PDFs and images

  • Complete job

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Ready to improve your workflow and organize your office?

Get started by clicking contact us below, or, take our video tour at your own pace to see if Cornerstone is the right solution!