Making Sense of Your Numbers: Part 1

Hands holding a pen and working on reports on their laptop. It is on a desk next to books.

I’m a recovering numbers guy. In my banking and venture investing days over 20 years ago, I could build spreadsheet projections that were elegant, logical, perfect—and always wrong. Excel can lull you into feeling like a master of the universe. Spreadsheets with assumed growth rates spit out wonderful numbers that make you feel that “this…

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Alarm Industry Service Software is like a Supermarket

Woman loading groceries onto a conveyer at a grocery store. It is from a Birdseye view.

When was the last time you visited a butcher shop to get your meat and poultry? Then a bakery to get your bread and rolls? Followed by a farm stand visit to stock up on vegetables? If you’re like most people, not recently. Instead, people get nearly all their food at a supermarket. Why? Because…

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Vacation? Stay-cation? No-cation?

Image of a family in the kitchen. In the foreground there is a mother and son looking at a laptop. In the background there is a father and son cooking a meal.

We hope you enjoyed July 4th, especially in a year when most fireworks, parades, and celebrations were canceled. For most people, July and August are vacation season. This year, most of us will need to settle for some version of a stay-cation. Wikipedia defines a stay-cation as “a period in which an individual or family…

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QuickBooks vs. Alarm Company Software: What’s Best for You?

Person putting a blue puzzle piece into a puzzle. The puzzle is backlit.

If your security company mainly uses QuickBooks to manage your subscriber accounts and jobs, you’ve probably asked this question: “Would we be better off with more industry-specialized software?” The answer depends on your company’s situation, and how much friction you are encountering while trying to use QuickBooks to manage things. It’s possible, maybe likely, that…

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Covid Quiet Time: A Silver Lining?

Desk with a laptop, coffee cup, glasses and medical mask on it.

As we navigate this really tough stretch of the Covid crisis, can we at least look for a silver lining? Nearly all of our security dealers have told us that their service and installation work is way down. Many have had to reduce hours or even lay off staff members. There’s just not much work…

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