Posts Tagged ‘alarm billing’
Fire Prevention Month
Fire prevention week is happening now, October 6th-12th! The National Fire Protection Association (NFPA) has declared this year’s theme as “Not Every Hero Wears a Cape. Plan and Practice Your Escape!” While we tend to hyper-focus on fire safety during the month of October, it is important to be compliant with NFPA codes and safety tips…
Read MoreCornerstone Integrates with AvantGuard
We are excited to announce that Cornerstone Billing Solutions is fully integrated with AvantGuard Monitoring, adding another excellent partner integration for our customers. What this integration means for our AvantGuard Dealers: PULL data from AvantGuard (preferred) – set up new accounts as usual through the AvantGuard portal. Then, by clicking Download Customer in Cornerstone’s software,…
Read MoreCornerstone Integrates with Affiliated Monitoring
We are excited to announce that Cornerstone Billing Solutions is fully integrated with Affiliated Monitoring, adding another excellent partner integration for our customers. What this integration means for our Affiliated Dealers: PULL data from Affiliated Monitoring (preferred) – set up new accounts as usual through the Affiliated Monitoring portal. Then, by clicking Download Customer in…
Read MoreYes, It’s More Important Than RMR
Recurring Monthly Revenue is the key benchmark our industry uses to value security companies. As such, it gets lots of attention. But there’s another benchmark that’s even more important: Recurring Monthly Profit (RMP), defined as Recurring Monthly Revenue – Recurring Monthly Expenses = Recurring Monthly Profit It’s more important, because it requires a focus on…
Read MoreWhy Security Dealers Should Pay Attention to Local SEO
As a security dealer, you want to make sure that when prospective customers in your market are looking for a service, they can find you online. The process of getting traffic to your website is Search Engine Optimization (SEO). Local SEO, the process of driving traffic from your local market, is especially important to alarm…
Read MoreCustomer support: An important part of overall service
Your customer support department is an integral part of the service journey, and it deserves special attention. Small businesses need to make customer support a priority. Many companies confuse customer service and support. Your small business should provide your clients with excellent service in every engagement. Sales teams should find them product options that fit…
Read More3 ways to protect against small-business fraud
You can guard against three common causes of fraud by adopting some good habits.
Read MoreMaking sure technology doesn’t leave your small business behind
Small-business owners not only have to stay on top of the advancements in their industry, they have to make sure their offices operate with software that allows competitive performance. Cloud computing and mobile performance are tech updates your small business should explore. Technology changes rapidly. Small-business owners not only have to stay on top of the…
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