Reduce Stress: Invest in Expertise for Effortless Collections

Person checking their credit card and mobile phone

Most of the office managers we work with would rather have a root canal than try collecting money from past-due customers! It’s stressful to put pressure on customers you worked so hard to find and win. Well, Cornerstone has a solution that takes the pressure off. Cornerstone’s Solution – Billing Plus! Our Billing Plus service…

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G/L vs. Alarm Company Software: Why Integration Can Be Risky

Woman with lightbulb and question marks over her head thinks of ideas

In the dynamic world of business technology, the life safety software decisions you make can be the linchpin for your company’s success. One pivotal decision that businesses often grapple with is whether to integrate their General Ledger (GL) with their Customer Management Software (CRM). While the allure of an all-in-one solution is strong, there are compelling…

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Customer Acquisition Cost: Do you Know Yours?

Black and yellow cubes that spell out the letters CAC.

How much does it cost you to acquire a new customer? Most security companies don’t really know – but they should. If you’ve ever seen an episode of “Shark Tank”, one of the most common questions from the Sharks is: what’s your customer acquisition cost? It’s a key metric for any business, and one you…

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Alarm Industry Service Software is like a Supermarket

Woman loading groceries onto a conveyer at a grocery store. It is from a Birdseye view.

When was the last time you visited a butcher shop to get your meat and poultry? Then a bakery to get your bread and rolls? Followed by a farm stand visit to stock up on vegetables? If you’re like most people, not recently. Instead, people get nearly all their food at a supermarket. Why? Because…

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Home Work? Easy, With Cloud-Based Alarm Software

Wall of blue binary code. Some of the code is a lighter blue to create an image of a cloud.

When Cornerstone established our cloud-based alarm software platform in early 2001, we definitely felt like pioneers. The dominant business model then was locally-installed and maintained software. Over the last 20 years, there has been a sea change. Small businesses now embrace the many advantages of accessing services, tools, and even their precious customer data using…

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Make Your Resolution Stick!

“2020 will be different! I’m going to travel more, save more money, and my team will have its best year yet!” These are the sort of New Year’s resolutions we all like to make. But how many of them are ever really achieved? According to Inc.com, saving money made the cut for top five resolutions.…

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Home Alone? Not With A Security System

If you’ve never had the displeasure of stepping on an army of tiny legos, we’d like to know how you accomplished this feet (get it?). Truly, please teach us your ways. This year, as the holidays approach we want to discuss the various tips and tricks the universe has presented as viable alternatives  to a security…

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Cornerstone integrates with COPS

We are excited to announce that Cornerstone Billing Solutions is fully integrated with COPS Monitoring, adding another excellent partner integration for our customers. What this integration means for our COPS dealers: PULL data from COPS (preferred) – set up new accounts as usual through the COPS Monitoring portal. Then, by clicking Download Customer in Cornerstone’s…

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Cornerstone Integrates with UCC

We are excited to announce that Cornerstone Billing Solutions is fully integrated with UCC Monitoring, adding another excellent partner integration for our customers. What this integration means for our UCC dealers: PULL data from UCC (preferred) – set up new accounts as usual through the UCC portal. Then, by clicking Download Customer in Cornerstone’s software,…

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