Alarm and Security Service Software: Why SSaaS beats SaaS

Blue line and with circles on the end on a digital abstract background. In the middle there is a orange circle with an image of a cloud in the middle.

One of the big buzzwords right now is “SaaS”: Software as a Service. Today  I’m coining a new term (drum roll please…): “SSaaS.” Let me elaborate on both of these and explain why SSaaS is superior.  Cloud-Based or Local?  The old business model for software, of course, was to buy it, install it on the local network, then maintain and upgrade it over time. MANY companies in…

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Cornerstone integrates with NMC

Abstract images of gears and clouds. In a white box you can see the Cornerstone Billing Solutions logo and the NMC logo. It is begin promoted that these two companies are now integrated.

We are excited to announce that Cornerstone Billing Solutions is fully integrated with National Monitoring Center (NMC), adding another excellent partner integration for our customers. What this integration means for our NMC dealers: PULL data from NMC (preferred) – set up new accounts as usual through the NMC Monitoring portal. Then, by clicking Download Customer…

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Making Sense of Your Numbers: Part 2

Man counting coins on a pile of financial papers. There is a pen, calculator and laptop on the papers as well.

The main point of Part 1 is that most security dealers would benefit by separating their ‘steady Eddy’ recurring revenue / profit (RP) from their more messy and volatile Service & Installation revenue / profit (SIP). These two simple buckets will drive your company’s success or failure, because they drive your operating profit. Knowing your…

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Software For Alarm Companies: Little Differences Matter!

Four black gears with question marks in the middle. The largest gear on the right has a lightbulb instead of a question mark.

A question for our security dealer friends–do you agree with this statement? “Your security company is just like any other contractor business.” Nearly all our customers would shout: “NO WAY! Our business is unique!” Cornerstone has served this industry for over 21 years, and we completely agree. In fact, our business probably wouldn’t exist if…

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Vacation? Stay-cation? No-cation?

Image of a family in the kitchen. In the foreground there is a mother and son looking at a laptop. In the background there is a father and son cooking a meal.

We hope you enjoyed July 4th, especially in a year when most fireworks, parades, and celebrations were canceled. For most people, July and August are vacation season. This year, most of us will need to settle for some version of a stay-cation. Wikipedia defines a stay-cation as “a period in which an individual or family…

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QuickBooks vs. Alarm Company Software: What’s Best for You?

Person putting a blue puzzle piece into a puzzle. The puzzle is backlit.

If your security company mainly uses QuickBooks to manage your subscriber accounts and jobs, you’ve probably asked this question: “Would we be better off with more industry-specialized software?” The answer depends on your company’s situation, and how much friction you are encountering while trying to use QuickBooks to manage things. It’s possible, maybe likely, that…

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Home Work? Easy, With Cloud-Based Alarm Software

Wall of blue binary code. Some of the code is a lighter blue to create an image of a cloud.

When Cornerstone established our cloud-based alarm software platform in early 2001, we definitely felt like pioneers. The dominant business model then was locally-installed and maintained software. Over the last 20 years, there has been a sea change. Small businesses now embrace the many advantages of accessing services, tools, and even their precious customer data using…

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Save With Automated Billing Software

The security services industry is being transformed on many fronts, including recurring automated billing software. When Cornerstone Billing Solutions was founded in 1999, recurring billing was still quite manual. With 80%+ of payments made via paper check. Today, autopay via ACH debit or credit card constitutes more than 75% of subscriber payments across all of…

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