What's New at Cornerstone

Our blog contains information on several topics, not just in the alarm industry! Click on a blog below to begin learning!

Outsourcing Recurring Billing: Saving Money Is Good – But Not Enough

By Scott MacDougal | April 12, 2021
A Road sign with "In-House" on the top with an arrow pointing up and "Outsource" on the bottom with an arrow pointing left.

About two years into our business, we were meeting with a central station ally. We were struggling with positioning our company with the dealer market. One of their senior sales reps said, with absolute certainty: “The only thing that matters is showing the dealer how your services will save them money!” Looking back, 20 years…

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AlarmBiller Customers: Compare your Service, Software, and Support

By Cornerstone Billing Solutions | March 30, 2021
Company Logos with the word versus between them.

Our security dealer customers are in a very competitive market. They compete with large national players like ADT, usually several local independent dealers, “DIY” companies like SimpliSafe, and others. In order to compete successfully, our dealers need to be clear about their competitive advantages. “We are your best choice because…” The advantages could be unique…

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6 Tips for Improving Alarm Company Office Communication

By Scott MacDougal | March 19, 2021
Technology tools can facilitate easier office communication.

Security dealers usually have different departments—sales, service, administration, accounting, and so on. Because these departments are in regular contact, interoffice communication is a crucial factor for success. Technology tools can facilitate easier office communication. Cornerstone Billing Solutions, as a cloud-based company, has used a work-from-home office model for over 20 years. We understand that poor…

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