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Our blog contains information on several topics, not just in the alarm industry! Click on a blog below to begin learning!

Safe Streets USA

By Cornerstone Billing Solutions | November 9, 2022
Logo for the company SafeStreets. It is a blue shield and the company name.

    Company: Safe Streets USALocation: Garner, North CarolinaWebsite: http://safestreetsusa.com   Background SafeStreets USA is one of ADT’s oldest, largest, and most experienced Authorized Dealers operating in 46 states across the US. The company does over 50,000 alarm installations annually and about 98% are residential customers The Challenge Like many security dealers, SafeStreets was using a…

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CRM Software for Security Dealers: A Must Have

By Cornerstone Billing Solutions | August 15, 2022
Gears with the words customer and management stamped into them

A CRM is generally understood to be software that helps you manage your customers and prospects. But when I hear “I really need a good CRM!” the real question is: what are you trying to manage? Lead Management CRM vs. Customer Management CRM Often what they really want is not a customer management system, but…

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Recurring Credit Card Transactions: Painful to Comply

By Cornerstone Billing Solutions | May 9, 2022
A close up of three credit cards on a table.

Over the last few years, the credit card industry has adopted new rules that make it tough for small companies to stay in compliance. Including for recurring payments charged by security alarm companies. IF your company accepts Visa and Master Card for recurring subscription invoices, please review your processes versus the list below. Does your…

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