Security alarm dealers know the importance of billing and invoicing, but there is another activity that often gets missed and it is costing you money. Year in, year out, we’ve found that our dealers get a great return from one simple activity: auditing their list of monitored accounts versus billed accounts. Your central station should…
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Nearly all of our security dealer customers have complained that they’ve lost subscribers because—after they’ve switched to Comcast or AT&T or whomever—the subscriber didn’t know that the dealer offered X, Y or Z service. ARGH!!! You may not have the time or resources to publish a regular newsletter to your customers. BUT there is an…
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I really can’t remember the last time a contractor left my house after doing some work WITHOUT a check or credit card payment in hand. So I’m perplexed that so many of our dealers are willing to fix or upgrade a subscriber’s security system, then leave the site without getting paid! Yes, it’s true that…
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