New business and customer retention are the pillars of a healthy security alarm business. There are simple ways that security dealers can accomplish both with minimal effort. Add these 5 tips to your current efforts to improve retention and gain new customers. Network. Networking is not confined to business conferences or leads meeting. You can…
Recurring Monthly Revenue is the key benchmark our industry uses to value security companies. As such, it gets lots of attention. But there’s another benchmark that’s even more important: Recurring Monthly Profit (RMP), defined as Recurring Monthly Revenue – Recurring Monthly Expenses = Recurring Monthly Profit It’s more important, because it requires a focus on…
As billing agent for our security company customers, we are often asked to help set up multiple location billing. The situation could be as simple as billing both a home and a business or lake house on a single bill. On the other hand, it can be as complex as billing 300+ supermarket locations on…