Creating and managing a first-rate customer management system begins with the mindset of the owner and employees and their dedication to exceeding customer expectations. The payoff for these companies is huge: lower attrition, more referrals to new customers, more cross-sales and a longer average customer life. These all add up to faster growth, higher profits, and…
When you’re having a blast zip lining down a gorgeous mountain, the LAST thing you want to think about is networking, right? Wrong. And I have quite a story to prove it. Our family spent a week vacationing in Costa Rica last winter, and we booked a zip line experience for one afternoon. A zip…
The Internet of Things (IoT) has had a profound impact on the security industry. However, this slide presentation demonstrates how it is changing the world as we know it. Security dealers have an opportunity to embrace this technological trend and help their customers with customized choices that meet their individual needs. As IoT grows, so too…