Since 1999, Cornerstone Billing Solutions has had one mission: to serve as the operational backbone for life-safety companies. In fact, Cornerstone started with just 1,000 subscriber accounts. Today, we support over 250,000 accounts for hundreds of alarm companies.
As we’ve watched the industry evolve from basic security to complex smart-home ecosystems, we realized our software needed to evolve, too. For years, we offered an “a la carte” menu—letting dealers pick and choose individual features. But as we looked at the data and talked to our dealers, we realized that too many choices can actually create friction.
That’s why this month, Cornerstone Billing is officially moving to our new Billing Pro, Service Pro, and Lifecycle Pro packages. Here is the thought process behind this move, and why it’s a win for your business.
Eliminating the “Growth Tax”
With our older pricing model, every time you want to improve your business—like adding a mobile app for your techs or a new software feature—you have to stop and calculate the cost. It feels like a “tax” on your growth.
By moving to tiered packages, we’re providing a clear roadmap. Ultimately, whether you are focused on automating your RMR (Billing Pro) or managing your entire operation from lead-to-live (Lifecycle Pro), you know exactly what tools you have at your disposal. No surprises. No nickel-and-diming. Just the power to scale.
Cornerstone’s Legacy of “Customer-Centric” Evolution
If you look at our Mission and History, you’ll see our growth has always been driven by the needs of our dealers. We didn’t build our inventory module or our mobile app in a vacuum; we built them because you told us the “old way” was slowing you down.
By bundling these tools into logical tiers, we are standardizing success. We’ve analyzed the most successful dealers on our platform, and these packages reflect the exact toolsets they use to maintain high growth and low churn. We’re giving you the “blueprint” we’ve spent 25 years refining.
Making Professional Software Affordable
There is a myth that “top-tier” industry software is only for the giants. By standardizing our packages, we’ve been able to make our most powerful tools—like automated collections, inventory management, and live customer support—more affordable for dealers of all sizes.
Whether you’re a new player managing your first 200 accounts or an established integrator with 10,000, our software is built to scale with you. These packages ensure that as you grow, your pricing remains predictable and your tools stay ahead of the curve. We’ve taken our decades of industry know-how and packed it into a streamlined system that is as agile as it is powerful.
Choosing Your Cornerstone Engine
We’ve grouped our tools into three logical steps based on how you actually run your day-to-day:
- Billing Pro: For the dealer who wants to master their RMR. 100% automated billing and a white-labeled portal so you look like a pro.
- Service Pro: For the company tired of paper tickets. It bridges the gap between the office and the field with scheduling and real-time tracking.
- Lifecycle Pro: Our most comprehensive offering. It manages the entire journey—from the initial quote and digital signature to inventory, dispatch, and retention.
How to Get Started with Cornerstone
We want this transition to be the easiest thing you do this year.
- Existing Dealers: You can upgrade your package by emailing customer.success@alarmbills.com, or our account management will give you a call upon your contract renewal to review and choose a package with you.
- New Dealers: There has never been a better time to get started. You can view our new Service Packages here.
We aren’t just a software vendor; we are a strategic ally. Thank you for being part of our history—we can’t wait to help you build your future. Ready to see the new packages in action? Schedule a demo today!
Cornerstone Billing Solutions is the leading provider of comprehensive billing services and powerful account management software for security alarm dealers nationwide. Call us at 224-577-1197 to learn how Cornerstone’s affordable and time-saving billing services, superior dealer support, and specialized, cloud-based software can help your business improve efficiency and profitability.