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Our blog contains information on several topics, not just in the alarm industry! Click on a blog below to begin learning!

Saving 15 Minutes with Alarm Industry Service Software

By Scott MacDougal | October 12, 2020
Man in a suit pushing a floating orange button with gears on it. Emitting from the button are other images in circles connected by lines.

If you could invest $2/day to save 15 minutes of time daily for your tech and administrative employees, would you do it? The answer should be a slam-dunk YES, but first let’s look at why I’m asking this question. Alarm industry service software has been around for over 30 years. In the last 10-15 years,…

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Making Sense of Your Numbers: Part 2

By Scott MacDougal | September 29, 2020
Man counting coins on a pile of financial papers. There is a pen, calculator and laptop on the papers as well.

The main point of Part 1 is that most security dealers would benefit by separating their ‘steady Eddy’ recurring revenue / profit (RP) from their more messy and volatile Service & Installation revenue / profit (SIP). These two simple buckets will drive your company’s success or failure, because they drive your operating profit. Knowing your…

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Electronic Billing & Payment: “Nice to Have” No Longer

By Scott MacDougal | September 14, 2020
Absract background of lines, dots and binary code. There is a person holding four blocks in the middle. Each block has an image and the top block says E-Billing

“Must Have”: Electronic Billing & Payments According to a 2020 study by National Automated Clearing House Association —the trade organization for the ACH payments industry—respondents cited COVID-19 as a “trigger event for moving customers to a more digital experience.” In other words, having paper-free and touch-free billing and electronic billing options is now a must…

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