Cornerstone Blog

The Top 5 Reasons Customers Quit

Alarm dealers work hard to build loyal and long term relationships with customers. But sometimes customers quit. The good news…

Understanding How the “Cloud” Can Help You

In Both Sides Now, Joni Mitchell wrote: “I really don’t know clouds at all” The Cloud should not be a…

Communicate…and Grow Faster

We all know that security services are NOT commodities. Yet, sadly, consumers often assume that the services offered by ADT…

How to Choose a Cloud Provider

Cloud-based software and services provide big benefits for small businesses. You have access to resources and programs that benefit your…

How to Have More Time Spending Your Money than Waiting on It

You may be spending a lot of time looking at your process for billing and collections. You may also be…

Why Do Customers Quit

1) The #1 Reason is Relocation.Dealers have more control than you would think.  Statistics show that many “moves” are “move-ups”…

Customer Feedback = $Opportunities

How often do you communicate with your customers? Do you proactively seek to understand how your customers’ needs have changed?…

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