Cornerstone Blog

Many factors will build your brand.

Branding for small-business that provide services

By Scott MacDougal | Jul 3, 2015

Branding goes way beyond a simple image associated with your business.

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How can you help your clients meet their monthly payments?

How can a security dealer manage routine billing?

By Scott MacDougal | Jun 24, 2015

There are a few strategies you can employ to create a user-friendly billing process your customers can easily keep up…

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Allow employees to make their own decisions.

How small businesses can empower employees

By Scott MacDougal | Jun 23, 2015

You can empower your employees through communication, technology tools, data results and proper example. 

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Fielding complaints is a necessary part of running a small business.

Dealing with customer complaints

By Scott MacDougal | Jun 23, 2015

By using the proper procedures and tools, a security dealer can handle complaints in a way that is effective and…

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All of your customers come from your local community.

How your small business can become part of the community

By Scott MacDougal | Jun 4, 2015

Take advantage of the benefits of local support by integrating your business into the community.

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Build alliances with people who want your business to succeed.

What business alliances do you want on your team?

By Scott MacDougal | Jun 4, 2015

A small business should form alliances with different people and groups to ease daily tasks, promote sales and increase workflow. 

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Online payments have been steadily growing.

How your clients will be paying in 2015

By Scott MacDougal | May 27, 2015

Recent news indicates that customers will be looking for security and options from their payment procedures. 

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Technology can help a small business provide excellent customer service.

David vs. Goliath: How technology keeps small businesses competitive

By Scott MacDougal | May 22, 2015

In order to stay competitive, a small business needs to provide quality customer service using modern tools. 

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Cash flow management should be a primary concern for your business.

3 signs your cash flow is in need of a makeover

By Scott MacDougal | May 20, 2015

A small business’s cash flow can be erratic.

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