USER-FRIENDLY BUSINESS MANAGEMENT
Cornerstone's software is user-friendly but powerful. We built our cloud-based customer management platform over 25+ years--specifically for this industry. Our goal is to keep all your most important day-to-day processes in one place! No more toggling between different software.
Cornerstone's software includes all the important stuff: complete subscriber records, recurring details, billing history, quotes, job tickets, inventory, robust reporting, collections, central station integrations, and much more. Connecting these key account management functions makes it easy to support your customers...and keep things organized!
ALARM BILLING AND PAYMENT SERVICES
We do far more than send bills. Cornerstone Billing Solutions offers a 100% automated solution for your recurring billing and payments. We generate ALL invoice methods: paper, credit card, ACH, email...then follow through to process those payments--saving time and money!
Recurring billing is complex. Subscribers demand multiple autopay method & payment date options, an online payment portal, and multi-site "roll up" billing. Cornerstone has you covered, with clockwork reliability. We run billing audits monthly, to make sure 100% of recurring is billed. More consistent billing means more consistent cash flow!
LIVE CUSTOMER SUPPORT
Most software users HATE having to submit "support tickets" if they have questions...then waiting hours, days or even weeks for an answer. That's why Cornerstone doesn't believe in support tickets. When you call or online chat for assistance, you get a real person to help you--and right away!
In addition to our live customer support by seasoned, friendly professionals, our onboarding process employs a well-organized, "crawl-walk-run" approach to training new partners. Our team is dedicated to making sure that your team feels confident in using our software and services. We also offer continuous training for any new employees as well!
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What Do Our Clients Think?
We are way more than an alarm billing company. Our customers say it best!
Lee Kennetz - Inner Security Systems
“In a nutshell, customer service sets them apart from the rest. If you have a question, they respond right away. We don't have to wait to fix the problem. They are always there when we need them. Plus, the software is easy to use! That alone is worth its weight in gold.”
Mike Georgopulos - Specialty Alarm Engineering, Inc.
“I have been in this business for almost 20 years and we have continued to grow as a small business. We made the decision to switch to Cornerstone after the program we were using became outdated. I was very nervous going into it because I don’t like change. It was honestly one of the best business decisions I ever made. The program itself is slick in every way. Recurring charges, credit card processing, and the report features are a few of the things I love about the program. Most importantly, their customer service and tech support is outstanding. The training never stops. They will hold your hand until you understand everything. I highly recommend Cornerstone.”
Ben Ayers - Guardog Security Services
“I like that there is flexibility in the software's features to run our business seamlessly. The mobile app has made my job much easier because the techs can complete jobs and invoice in the field, reducing office work! Billing Plus is great too, it makes it easier to stay on top of slow payers with a text. And, their customer service team is beyond anything we've ever worked with!