Cornerstone Integrates with UCC

We are excited to announce that Cornerstone Billing Solutions is fully integrated with UCC Monitoring, adding another excellent partner integration for our customers. What this integration means for our UCC dealers: PULL data from UCC (preferred) – set up new accounts as usual through the UCC portal. Then, by clicking Download Customer in Cornerstone’s software,…

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Fire Prevention Month

Fire prevention week is happening now, October 6th-12th! The National Fire Protection Association (NFPA) has declared this year’s theme as “Not Every Hero Wears a Cape. Plan and Practice Your Escape!” While we tend to hyper-focus on fire safety during the month of October, it is important to be compliant with NFPA codes and safety tips…

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Cornerstone Integrates with AvantGuard

We are excited to announce that Cornerstone Billing Solutions is fully integrated with AvantGuard Monitoring, adding another excellent partner integration for our customers. What this integration means for our AvantGuard Dealers: PULL data from AvantGuard (preferred) – set up new accounts as usual through the AvantGuard portal. Then, by clicking Download Customer in Cornerstone’s software,…

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Cornerstone Integrates with Affiliated Monitoring

We are excited to announce that Cornerstone Billing Solutions is fully integrated with Affiliated Monitoring, adding another excellent partner integration for our customers. What this integration means for our Affiliated Dealers: PULL data from Affiliated Monitoring (preferred) – set up new accounts as usual through the Affiliated Monitoring portal. Then, by clicking Download Customer in…

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Yes, It’s More Important Than RMR

Using a calculator to crunch numbers

Recurring Monthly Revenue is the key benchmark our industry uses to value security companies. As such, it gets lots of attention. But there’s another benchmark that’s even more important: Recurring Monthly Profit (RMP), defined as Recurring Monthly Revenue – Recurring Monthly Expenses = Recurring Monthly Profit It’s more important, because it requires a focus on…

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Customer support: An important part of overall service

Small businesses need to make customer support a priority.

Your customer support department is an integral part of the service journey, and it deserves special attention. Small businesses need to make customer support a priority. Many companies confuse customer service and support. Your small business should provide your clients with excellent service in every engagement. Sales teams should find them product options that fit…

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