Navigating the Compliance Maze: Ensuring Seamless and Secure Billing for Your Business

In today’s fast-paced business world, strong compliance isn’t just a hurdle to clear – it’s the bedrock of trust, financial health, and customer happiness. This is especially true when it comes to how you bill your customers and manage those crucial autopay arrangements. At Cornerstone, we get it. We understand the complex layers of compliance…

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Good Quoting: Fast, Flexible & Classy

Man in a suit writing on a tablet with a stylus

Winning a new customer starts with a good conversation, and then a good quote. The conversation should uncover the prospect’s needs and priorities in making a decision. The quoting process should then address those needs and priorities, in a professional and compelling way. A good quote can be the difference between winning and losing the…

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Safe Streets USA

Logo for the company SafeStreets. It is a blue shield and the company name.

    Company: Safe Streets USALocation: Garner, North CarolinaWebsite: http://safestreetsusa.com   Background SafeStreets USA is one of ADT’s oldest, largest, and most experienced Authorized Dealers operating in 46 states across the US. The company does over 50,000 alarm installations annually and about 98% are residential customers The Challenge Like many security dealers, SafeStreets was using a…

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Recurring Credit Card Transactions: Painful to Comply

A close up of three credit cards on a table.

Over the last few years, the credit card industry has adopted new rules that make it tough for small companies to stay in compliance. Including for recurring payments charged by security alarm companies. IF your company accepts Visa and Master Card for recurring subscription invoices, please review your processes versus the list below. Does your…

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Customer Acquisition Cost: Do you Know Yours?

Black and yellow cubes that spell out the letters CAC.

How much does it cost you to acquire a new customer? Most security companies don’t really know – but they should. If you’ve ever seen an episode of “Shark Tank”, one of the most common questions from the Sharks is: what’s your customer acquisition cost? It’s a key metric for any business, and one you…

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