Most security dealers we talk with use different software tools for specific purposes. For example, they might use Outlook for prospecting and emailing quotes, Quickbooks for company accounting and possibly service/installation management, and another tool for CRM. Why? Usually it’s a combination of things – in our industry, true “enterprise” software that handles EVERYTHING is…
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Security alarm dealers know the importance of billing and invoicing, but there is another activity that often gets missed and it is costing you money. Year in, year out, we’ve found that our dealers get a great return from one simple activity: auditing their list of monitored accounts versus billed accounts. Your central station should…
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Nearly all of our security dealer customers have complained that they’ve lost subscribers because—after they’ve switched to Comcast or AT&T or whomever—the subscriber didn’t know that the dealer offered X, Y or Z service. ARGH!!! You may not have the time or resources to publish a regular newsletter to your customers. BUT there is an…
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