In the alarm and life safety industry, we sell peace of mind through cutting-edge technology. Yet, behind the scenes, many service departments still gamble on “winging it.” When you rely on spreadsheets to track parts, Gmail to manage a schedule, or manual entry to invoice “when you have time,” you don’t just drift into disorganization—you…
Since 1999, Cornerstone Billing Solutions has had one mission: to serve as the operational backbone for life-safety companies. In fact, Cornerstone started with just 1,000 subscriber accounts. Today, we support over 250,000 accounts for hundreds of alarm companies. As we’ve watched the industry evolve from basic security to complex smart-home ecosystems, we realized our software…
The Hidden Cost of Doing Business For alarm dealers and other businesses with recurring revenue, the cost of accepting credit cards is more than just a line item—it’s a growing threat to your profit margins. As fees continue to climb, surcharging—or passing that fee onto the customer—has become a vital strategy to recover lost revenue.…