In the security industry, we talk a lot about growth — new installs, new RMR, new accounts. But there is a number that quietly threatens everything you build, and most alarm dealers are not watching it closely enough: your attrition rate. The right alarm company management software can change that. Customer cancellations are one of…
In the security industry, the ‘last mile’ of your business happens in the field. To manage this effectively, many dealers are turning to specialized alarm company field service management software to bridge the gap between technicians and the back office. If you are still using a patchwork of spreadsheets and manual entries, it is time…
If you have spent any time in the back office of a security dealership, you have likely searched for a QuickBooks alarm company billing alternative. While QuickBooks is the ‘old reliable’ of the accounting world, many dealers realize that the ‘QuickBooks Shuffle’—manually syncing data and fixing errors—is holding their growth back. For years, the industry…