Tracking RMR is no easy feat. A decade ago, tracking RMR was as simple as multiplying the number of accounts by the average rate / account. Today, the rapid adoption of interactive services and the increasing stratification of subscriber service levels have made it far more complex. The infographic below offers 5 quick tips to help you improve RMR tracking. For more in depth information, please download our free whitepaper, The New Metrics of RMR Tracking.
