Many security alarm dealers rely on a patchwork of software and tools, so they have to toggle back and forth to get their work done. This can be inefficient and frustrating! This webinar features Cornerstone’s founder, Scott MacDougal, as he discusses why you should be expecting more from your software.
WEBINAR SYNOPSIS: Good software should be doing 3 things for your company:
1) Enhancing revenue / retaining customers
2) Saving time
3) Saving money
Most security companies are using multiple software packages, designed for different purposes. This can work, but if these packages are not tied together, the work flow can be very ‘clunky’ and hard to manage. For example, the same data needs to be entered in multiple places.
Most security dealers are looking for a solution that handles most or all functions and tasks in a single package. Cornerstone’s software was designed as “life cycle” software, storing central station data, recurring details, contact lists, contract types and dates, and so on. As a result, ALL key account information in one place.
A future customer starts as a prospect. Being able to manage the prospect from a quote, then on to the installation work, and thereafter as a monitored customer, allows security dealers to have all the history of the customer in one place…a complete picture.
Cornerstone easily ties into QuickBooks, which is an ideal package for small company accounting. So between Cornerstone’s specialized customer management software, and QuickBooks, most security dealers can handle the full life cycle of a customer, including the accounting.
But beyond software, security dealers are ALSO looking for quality services that save them time and money. Much like a payroll services, Cornerstone’s billing and payment processing services are designed to handle all invoice and payment types, saving many hours of administrative time each month. Dealers can invest this time in growth initiatives, better controlling job margins, and in being more pro-active with their customers…which keeps attrition low.
Curious if we can help you? Give us a call, 224-577-1197