Software For Alarm Companies: Little Differences Matter!

Four black gears with question marks in the middle. The largest gear on the right has a lightbulb instead of a question mark.

A question for our security dealer friends–do you agree with this statement? “Your security company is just like any other contractor business.” Nearly all our customers would shout: “NO WAY! Our business is unique!” Cornerstone has served this industry for over 21 years, and we completely agree. In fact, our business probably wouldn’t exist if…

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Alarm Industry Service Software is like a Supermarket

Woman loading groceries onto a conveyer at a grocery store. It is from a Birdseye view.

When was the last time you visited a butcher shop to get your meat and poultry? Then a bakery to get your bread and rolls? Followed by a farm stand visit to stock up on vegetables? If you’re like most people, not recently. Instead, people get nearly all their food at a supermarket. Why? Because…

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Vacation? Stay-cation? No-cation?

Image of a family in the kitchen. In the foreground there is a mother and son looking at a laptop. In the background there is a father and son cooking a meal.

We hope you enjoyed July 4th, especially in a year when most fireworks, parades, and celebrations were canceled. For most people, July and August are vacation season. This year, most of us will need to settle for some version of a stay-cation. Wikipedia defines a stay-cation as “a period in which an individual or family…

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QuickBooks vs. Alarm Company Software: What’s Best for You?

Person putting a blue puzzle piece into a puzzle. The puzzle is backlit.

If your security company mainly uses QuickBooks to manage your subscriber accounts and jobs, you’ve probably asked this question: “Would we be better off with more industry-specialized software?” The answer depends on your company’s situation, and how much friction you are encountering while trying to use QuickBooks to manage things. It’s possible, maybe likely, that…

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Home Work? Easy, With Cloud-Based Alarm Software

Wall of blue binary code. Some of the code is a lighter blue to create an image of a cloud.

When Cornerstone established our cloud-based alarm software platform in early 2001, we definitely felt like pioneers. The dominant business model then was locally-installed and maintained software. Over the last 20 years, there has been a sea change. Small businesses now embrace the many advantages of accessing services, tools, and even their precious customer data using…

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Save With Automated Billing Software

The security services industry is being transformed on many fronts, including recurring automated billing software. When Cornerstone Billing Solutions was founded in 1999, recurring billing was still quite manual. With 80%+ of payments made via paper check. Today, autopay via ACH debit or credit card constitutes more than 75% of subscriber payments across all of…

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Cornerstone integrates with COPS

We are excited to announce that Cornerstone Billing Solutions is fully integrated with COPS Monitoring, adding another excellent partner integration for our customers. What this integration means for our COPS dealers: PULL data from COPS (preferred) – set up new accounts as usual through the COPS Monitoring portal. Then, by clicking Download Customer in Cornerstone’s…

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Cornerstone Integrates with UCC

We are excited to announce that Cornerstone Billing Solutions is fully integrated with UCC Monitoring, adding another excellent partner integration for our customers. What this integration means for our UCC dealers: PULL data from UCC (preferred) – set up new accounts as usual through the UCC portal. Then, by clicking Download Customer in Cornerstone’s software,…

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Cornerstone Integrates with AvantGuard

We are excited to announce that Cornerstone Billing Solutions is fully integrated with AvantGuard Monitoring, adding another excellent partner integration for our customers. What this integration means for our AvantGuard Dealers: PULL data from AvantGuard (preferred) – set up new accounts as usual through the AvantGuard portal. Then, by clicking Download Customer in Cornerstone’s software,…

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