Workflow and productivity drive our mission at Cornerstone. We get love helping security alarm dealers work more efficiently and serve their customers better. Maybe your hobby is golf, but ours is improving processes to help dealers work faster, smarter and better.
Dealers understand the value of having systems that work seamlessly with each other. However, it would be costly and unproductive on your own to tie systems together. An easier solution is to seek out partnerships or alliances with companies that have done the work for you.
Integration is a key benefit that we offer to security alarm dealers. We have created integrations with other systems to reduce your workload and enable account information to flow from one system to another. It would take a lifetime to integrate with every available system, so we use our expertise to select integrations that answer key business challenges, and that will benefit dealers today and in the future.
Signed, sealed, delivered
Making sure that your invoices are mailed and delivered is critical to your business. Our system provides a look-up to the United States Postal Service (USPS) to validate the mailing address and add Zip +4. This integration ensures that your addresses are entered correctly and can be mailed to the bill-to address. The address validation prompt occurs when you insert a new customer or prospect.
Collections Made Easy
On occasion, security dealers have to manage accounts that are delinquent. First, links on invoices and statements to www.Alarmpayments.com encourage a quick, easy way to make payments, and to sign up for ongoing autopay. In addition, we integrate with with a collection agency, making it easy to transfer seriously past due accounts to their collection system. This saves you the time and effort of pulling information manually. When you are already owed money, you want to minimize investing more time and energy to get paid.
Less Entry, Time
Our customers can also benefit from our integrations with the MAS and Stages monitoring platforms. These integrations enable our dealers to enter data in one place and have it populated in the monitoring database. Data can also be pulled into Cornerstone in some cases. Whether the data is pushed or pulled, it saves you from double entry and has the built-in benefit of a backup of your data.
Real Time Payments
Our payment portal, alarmpayments.com connects directly to a merchant account enabling real time transaction approval. Whether your subscribers go online to pay a bill or your field techs need to run a credit card for an installation or service call, you get immediate authorization of credit card purchases. Cornerstone then handles your payment posting. You no longer have to wait for batch processing but have the peace of mind of payment approval in real time.
We are finishing up an integration to QuickBooks to help dealers streamline accounting, and will continue to pursue others that will help make our dealers’ lives easier.
Integrations can add a layer of complexity but ultimately they save time. As a dealer, look at your business and identify your pain points. You can then seek out partners that have addressed those pains. No one company can promise integration with every system that you have but by identifying your biggest challenges you can pinpoint your needs and choose the partner that will have the right solution for you.