ISC West, the largest largest security industry trade show in the U.S. was held last week in Las Vegas. There were vendors, educational opportunities, celebrations and of course new product launches, but I learned the most from the intimate conversations with security dealers. Spending the week immersed in “shop talk” led me to reflect on…
All security alarm dealers need an exit or succession plan. In fact, many experts advise having one at the start of your business, so that you stay on track with how you grow, plan and manage your business. Even if you are many years from considering retirement, an exit plan will help you prepare if…
Most security dealers we talk with use different software tools for specific purposes. For example, they might use Outlook for prospecting and emailing quotes, Quickbooks for company accounting and possibly service/installation management, and another tool for CRM. Why? Usually it’s a combination of things – in our industry, true “enterprise” software that handles EVERYTHING is…