Mary Meeker’s annual Internet Trends Report was recently released. We combed through the 200+ slide deck to spotlight 5 trends that are important to security alarm dealers and central stations. Trend #1: The combination of slower economic growth, higher debt and aging populations creates rising risks. However, it also creates opportunities for businesses that can…
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Cloud-based software and services have made enterprise level services accessible to security alarm dealers of all sizes. In the past, companies had the choice of doing without, or setting up their own in-house cloud platform. Building an in-house cloud system was, and continues to be, too expensive for most small and mid-sized dealers. The costs…
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Because I’m so proud of our software, I’m definitely too sensitive to criticism about it. Recently, during our first session to train her, a new user had the nerve to say the software looked dated. She – a very young person – said it didn’t have the cool graphics, mouseovers, and ample white space that…
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