Posts by Scott MacDougal
Automate routines with security billing software
Automated billing is a resource that will cut down on needless waste and allow a security dealer to improve customer interactions.
Read More4 ways to take payments: What impact do they have?
Billing and payment processing are critical business management issues that directly affect your cash flow and customer relationships.
Read MoreWhat impact will cloud technology have on security systems services?
It’s likely that as a business owner you have heard of the cloud, but there still may be questions lingering in the back of your mind about how it can apply to your business. Cloud computing is changing the way companies operate, especially with modern alarm billing software. In a recent survey conducted by Security…
Read MoreHow to empower your field service techs
For service providers that rely on the expertise and efficiency of field technicians, solving a customer’s issue on the first visit is exceedingly important.
Read MoreWhat do you need to know about automatic payments?
One of the make-or-break issues that can have a major impact on customer satisfaction is how security system providers handle automated payments. Consumers enjoy the convenience of automated payments and renewals, but service providers need to keep in touch to maintain strong relationships. Security system providers create stability for their customers. There are a number…
Read MoreSaaS is turning many companies into Blockbuster; don’t be one of them
There’s a clear need to begin the transition to software-as-a-service models that improve cash flow and foster customer retention. Security system providers need to avoid the Blockbuster mentality. The moment Netflix entered the home entertainment market, it transformed the way people access, select and watch movies and television shows. When’s the last time Blockbuster opened…
Read MoreDownload Now: Is it Time to Raise Your Monitoring Rates?
Raising your rates can be tricky. Not only do you need to account for the rising cost of doing business, but you also need to choose a rate that your customers will be able to bear. Let us help you raise your rates and keep your customers. We’ve created an eBook that gives you the…
Read MoreCornerstone Announces Alarmpayments.com
Cornerstone Billing, a leading provider of billing and payment processing services to the security industry, today announced the launch of their secure online payment portal for subscribers to pay their bills online. The program allows dealers using Cornerstone’s real-time billing system and software to offer their subscribers a fast, easy, secure way to pay their…
Read MoreCornerstone Announces Central Station Initiative
Cornerstone Billing, a leading provider of billing and payment processing services to the security industry, today announced an alliance program targeting a selected group of central stations. The program allows participating central stations to offer their current or prospective dealers affordable subscriber billing services, powered by Cornerstone’s real-time billing system and software. For smaller dealers,…
Read MoreCornerstone Upgrades its Online Billing Software
With the goal of making it easier for their customers to manage their subscriber accounts and information, this month Cornerstone Billing made several important enhancements to its online billing software. Version 31 of Cornerstone’s ALARM software allows for different net terms for Recurring versus Service & Installation invoices. This is a significant improvement since many…
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