Posts by Scott MacDougal
3 ways small businesses can encourage employee computer skills
Computers have been around long enough for you to expect your employees to be well acquainted with basic functionality.
Read MoreAvoid these 4 small business website mistakes
Very often, a consumer’s first encounter with your business will be through your website.
Read More5 common questions from security shoppers
When a customer shops for a security dealer, he or she will probably come to the table with a variety of questions.
Read More5 tips for protecting customer information
As a security provider, your primary goal should be to make your customers feel safe.
Read MoreSmall businesses can’t ignore social media
Social media is a major communication channel in modern culture.
Read MoreCustomer support: An important part of overall service
Your customer support department is an integral part of the service journey, and it deserves special attention. Small businesses need to make customer support a priority. Many companies confuse customer service and support. Your small business should provide your clients with excellent service in every engagement. Sales teams should find them product options that fit…
Read More3 ways to protect against small-business fraud
You can guard against three common causes of fraud by adopting some good habits.
Read MoreA win-win relationship: Building trust with customers
How can you communicate to potential customers your business is trustworthy and provide them with the best possible service?
Read MoreMaking sure technology doesn’t leave your small business behind
Small-business owners not only have to stay on top of the advancements in their industry, they have to make sure their offices operate with software that allows competitive performance. Cloud computing and mobile performance are tech updates your small business should explore. Technology changes rapidly. Small-business owners not only have to stay on top of the…
Read MorePreparing your small business for natural disasters
As a small-business owner, you have to prepare for obstacles.
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