Software Built Exclusively for Security Companies.
Manage your entire operation—from quotes to service tickets—within a single, unified cloud platform. Get organized, save time, and scale your growth.
- Drag-and-Drop Efficiency: Managing a busy service department is no longer a headache. Our interactive calendar allows you to assign technicians by skill or location. This visual approach optimizes travel time and increases daily service calls.
- Automated Customer Communication: Reduce "no-show" appointments with automated notifications. The software sends email or text reminders to your subscribers automatically. Proactive communication builds trust and improves the overall customer experience.
- ROI and Job Costing Reports: Track time accurately to calculate your exact ROI on every individual service call. View property maps before arrival and feed work order data back into quotes.
Smart Scheduling & Dispatch
Optimize your technicians' time with a drag-and-drop service calendar designed for the alarm industry.
Service & Work Order Management
Streamline your daily operations with a dashboard built for high-volume service environments. Our tools help you move jobs from request to completion with total clarity.
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Intuitive Creation and Project Management: Create work orders easily and use preformed phrases to add detailed service notes quickly. Use sub-tickets and assign multiple technicians to keep every team member organized.
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Real-Time Inventory and Procurement: Move inventory from warehouses to trucks instantly while maintaining accurate, up-to-date counts. Generate purchase orders directly within the system to ensure you never run short.
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Job Costing and Site Preparation: Track time accurately to calculate your exact ROI on every individual service call. View directions, documents, and special instructions before arrival to reduce installation mistakes.
- Paperless Job Management: Empower your technicians to manage their day from mobile devices. They can access customer info, create or manage service tickets and update their job as they go. Eliminating paper tickets prevents lost work and speeds up your ROI from service work.
- On-Site Payment Capture: Stop waiting days or weeks for payment. Our app allows technicians to capture signatures and process payments on-site. Closing the loop immediately accelerates your cash flow and reduces administration.
- Integrated Inventory Control: Take the guesswork out of truck stock and warehouse management. Parts are deducted from inventory as technicians use them in the field. This integration ensures you never run out of critical components.
Field Operations & Mobile App
Equip your team with the tools they need to succeed in the field. Our mobile app bridges the gap between the job site and the front office.
Quoting & Proposal Tools
Professionalize your sales process with templates that help you close deals faster and more efficiently. Manage your entire pipeline from a single screen to ensure no lead is forgotten.
- Visual Sales Pipeline Management: View open quotes by salesperson or lead status at a single glance. Managing your pipeline visually helps your team focus on the most promising revenue opportunities.
- Rapid Professional Templates: Use high-quality templates to create and send customized proposals to prospects in minutes. Faster response times give you a competitive edge and increase your overall closing ratio.
- Integrated Deposit Processing: Convert accepted proposals into active work orders and take deposits for progress billing instantly. This integration ensures your financial records and project schedules stay perfectly in sync.