Clockwork Reliable
- Billing's NEVER late!
- Recurring bills run the same day each month
- Paper bills are mailed immediately
- Emails and email copies sent immediately
- Autopays queued for processing on 1st or 15th based on customer preference
- Check payments posted same day
- Follow up process for failed autopays
Consistent and Accurate
- Clockwork billing means on-time payments
- Payments matched to accounts, then to invoices
- Our monthly pre-billing audits help ensure everything is billed
- Payment batches processed on a clearly-defined schedule
- Between 40-50 check & autopay batches processed each month
- Questions/issues resolved quickly via powerful 'log note' tool
Complete Transparency
- Nothing is hidden! All data is online for authorized users
- View invoice & payment details in real time
- Dozens of financial reports & lookup tools
100% Automated Recurring
ALL billing methods:
- Paper invoice, including tear-off stub & return envelope
- Four major credit cards, with 6-8 payment date options
- ACH debit
- Email, with link to payment portal
ALL payment methods:
- Paper checks, processed through our lockbox facility
- Credit cards, with at least 2 payment date options each month
- ACH debits to checking or savings accounts
Flexable and Feature Rich
- Handles complex, multi-location "roll-up" billing
- Autopays can receive emailed copy PDF invoice as a reminder
- Email invoices to multiple addresses
- Invoices can include customized information, i.e. purchase order numbers
- Our www.AlarmPayments.com portal ties directly to invoice history
- Payment portal allows for fast, 'self-serve' payments
- Optional slow pay follow up uses letters, text, emails, and calls
Optional Slow-Pay Management
- Statements mailed automatically to past-due accounts
- MULTIPLE methods used to prompt payment...each month
- 1 paper statement
- 2 text message reminders
- 1-2 emails
- 1 collection letter
- 1-2 collection calls
- Our style is friendly yet persistent
- Track record of high collection rates
- Quarterly reports generated and emailed to our dealers