With two months left in the year, it is a good time to review your operational processes. Examine your business with a critical eye to determine that you are not only doing the right things but doing them in the right way. If you are behind on the technology curve, this is the year to…
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Tracking RMR is no easy feat. A decade ago, tracking RMR was as simple as multiplying the number of accounts by the average rate / account. Today, the rapid adoption of interactive services and the increasing stratification of subscriber service levels have made it far more complex. The infographic below offers 5 quick tips to…
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Tracking recurring monthly revenue (RMR) has changed significantly in the past decade. Today, with a growing list of add-on services that security dealers can offer, accurately tracking RMR is far more complex. How do you handle a standard monitoring account that adds home automation? While not a brand new account, it is new RMR. Similarly,…
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