Posts by Scott MacDougal
Home Work? Easy, With Cloud-Based Alarm Software
When Cornerstone established our cloud-based alarm software platform in early 2001, we definitely felt like pioneers. The dominant business model then was locally-installed and maintained software. Over the last 20 years, there has been a sea change. Small businesses now embrace the many advantages of accessing services, tools, and even their precious customer data using…
Read MoreEmail Invoicing: Great concept, messy reality
It’s likely your company is either already emailing recurring invoices, or is planning to. And why not? What could be better than fast, easy, and free? Well, if you currently DO email invoices—especially in larger batches—you may have noticed that the concept is way better than the reality. Cornerstone is a recurring billing specialist, so…
Read MoreSave With Automated Billing Software
The security services industry is being transformed on many fronts, including recurring automated billing software. When Cornerstone Billing Solutions was founded in 1999, recurring billing was still quite manual. With 80%+ of payments made via paper check. Today, autopay via ACH debit or credit card constitutes more than 75% of subscriber payments across all of…
Read MoreMaking QuickBooks Quicker (Webinar)
Watch and learn as we dive into the practical ways to use software to help save you time and money. We will discuss the role that QuickBooks plays, and how valuable it is to integrate specialized software with services that make security companies run smoothly. We will show you how to provide great service—better, faster…
Read MoreTips for Collecting Faster! (Webinar)
Ever wish getting your alarm customer to pay on time was an easier process? Seems there is always something getting in the way. Ever wondered… Why didn’t our customers pay on time? Why can’t I seem to reach these slow pay accounts? How am I supposed to keep following up? Listen to Scott MacDougal –…
Read MoreExpect More From Your Software (Webinar)
While no single software package can do everything you want, good customer management software should be helping increase your revenue, while also saving time and money. In this webinar, Cornerstone’s President, Scott MacDougal, provides several concrete and useful example. Increase Revenue First, good CRM software should help you increase your top line. For example, our…
Read MoreCornerstone Integrates with Formstack
Cornerstone Billing Solutions is excited to announce a new eSignature integration with Formstack! Designed with industry support in mind, Formstack created an efficient, easy to use eSignature solution. Conceived with strict security and compliance at the forefront, Formstack Sign helps companies of all sizes and industries be more agile and save money. With this…
Read MoreTop Tips to Help Security Companies Improve Business
With two months left in the year, it is a good time to review your operational processes. Examine your business with a critical eye to determine that you are not only doing the right things but doing them in the right way. If you are behind on the technology curve, this is the year to…
Read More5 Tips to Improve Security RMR Tracking
Tracking RMR is no easy feat. A decade ago, tracking RMR was as simple as multiplying the number of accounts by the average rate / account. Today, the rapid adoption of interactive services and the increasing stratification of subscriber service levels have made it far more complex. The infographic below offers 5 quick tips to…
Read MoreThe New Metrics of RMR Tracking
Tracking recurring monthly revenue (RMR) has changed significantly in the past decade. Today, with a growing list of add-on services that security dealers can offer, accurately tracking RMR is far more complex. How do you handle a standard monitoring account that adds home automation? While not a brand new account, it is new RMR. Similarly,…
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