Posts Tagged ‘customer complaints’
Don’t Get Angry, Get Smart – Dealing with Difficult Customers
One of the most challenging tasks to deal with in business is handling difficult customers and situations. Whether these customers are angry, frustrated, or simply demanding, it’s hard to be calm, maintain a professional attitude and not get defensive. An old phrase we hear over and over in business is “the customer is always right.”…
Read MoreDealing with customer complaints
By using the proper procedures and tools, a security dealer can handle complaints in a way that is effective and could prove advantageous to future business.
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