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Alarm Billing Software Overview

Our alarm billing software helps our security dealers keep everything in one place, a click or two away, so their business runs smoothly and efficiently. As a Cornerstone customer, you get access to our core CRM software package, for the price of the billing services we provide you.

Below is a sample of what the alarm billing software provides when viewing a typical customer screen:

alarm billing software customer screen

Notice that in one place, you can quickly access information about that subscriber’s:

  • Name, address, contact and phone numbers
  • Recurring charges
  • Central station and equipment
  • Invoice history and credits
  • Service history
  • Contacts and zones
  • Correspondence, notes and documents
  • Active since and contract dates
  • Directions and special service instructions
  • User-defined fields (16 total)

But the software’s functionality goes far beyond the basics and includes:

  • Service/job tickets
  • Calendar and tech scheduling
  • Inventory management (prices and costs)
  • Invoices, statements and payments
  • Customer support log
  • Query tool with mail merge options
  • Collection letters (individual or batch)
  • Financial and management reports (dozens)
  • Much more

Since we´re handling most of the high-volume, small ticket recurring transactions for you, you´ll have more time to learn the software, and get the most out of it. And we´re always here to help you with training and hands-on support as you get up to speed.

Interested in a specific alarm billing feature? Click one of the links below to jump to security dealer alarm billing software module details: