Our alarm billing services give you a lot of bang for your buck. Below are more specifics about our services, so you can see that we believe in well-defined processes and our attention to detail:
Hard Copy Invoices:
- First-class postage
- Outbound #10 double-window mailing envelope
- Return #10 window envelope
- Laser-printed, perforated 2-sided color invoice form front and back with customizable messaging options and tear-off coupon allowing payment by credit card
- Any prior open invoice amounts printed as balance forward, so invoice also serves as a statement
- Customers not due for a recurring invoice receive a statement of any open balances (optional, uses same format as invoice)
- Postal (CASS) certification of billing addresses, adding zip+4 if missing
- Mailing barcode added to speed processing
- Mailing process to fold, stuff & mail invoices on time
Autopay Invoices:
Create detailed batch files (account #, card information, etc.) for subscribers opting for automatic credit card billing (Visa, Master Card, Discover & Amex)
Create detailed batch files (account #, bank information, etc.) for subscribers opting for automatic EFT bank debit
Autopay batch files aggregated and saved for submission/processing on or about the 1st of the month of the cycle billed
EFT batch files submitted on the 1st through the national NACHA network
Credit card batch files submitted through Cornerstone’s merchant account (merchant fees charged as a pass-through, see last section below)