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Small Business Security Solutions

Yes, It’s More Important Than RMR
23Aug
Yes, It’s More Important Than RMR

Recurring Monthly Revenue is the key benchmark our industry uses to value security companies. As such, it gets lots of attention. But there’s another benchmark that’s even more important: Recurring ...

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Billing Multiple Locations…Easy, Right?
16Aug
Billing Multiple Locations…Easy, Right?

As billing agent for our security company customers, we are often asked to help set up multiple location billing. The situation could be as simple as billing both a home ...

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Integrated Inventory Management for Security Dealers
09Aug
Integrated Inventory Management for Security Dealers

Inventory can be the backbone of a good customer management system. At the basic level, inventory is used to maintain a list of parts you sell along with a description of each part, the selling price and your cost.  Advanced inventory management may include physical stock counts (on hand, on order, short on tickets), multiple warehousing, truck inventory, kit assemblies, multiple price levels, purchase orders and delivery receipt, and recording items installed in a subscriber location.

Useful in managing inventory is what is often referred to as "Kit Assemblies".  This is where you can assign a number of components that are to be included when the 'master' component is sold. Kit Assemblies can be packages of parts that you buy as a group from a Vendor or they can be a list of parts that you typically include in a system.

 

For example, you typically sell a protection system consisting of:

1 alarm panel

1 keypad

2 smoke detectors

1 battery

2 door contacts

2 Motion detectors

2 Key fobs

You can make up a 'master' part in the inventory file. This part would then have a list of the above components as its 'Kit'. Whenever you select the Kit part number on a quote, service ticket or an invoice, the components you assigned will automatically be entered onto the equipment list for you and bring the corresponding price/cost so that you can look at your profitability.

screenshot of alarm billing software kits assembly

Using kit assemblies can reduce the amount of time it takes to create a quote, ticket or invoice, especially if you tend to sell the same types of systems to your customers. You can simply begin with that Kit and increase or decrease the component parts for your specific customer's needs.

In Cornerstone's integrated customer management system, inventory is a connecting thread from prospect to customer installation through ongoing servicing, recurring billing, and relationship management of your customer base.

Featured image photo By Axisadman (Own work) [CC BY-SA 3.0 (http://creativecommons.org/licenses/by-sa/3.0) or GFDL (http://www.gnu.org/copyleft/fdl.html)], via Wikimedia Commons


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Cornerstone Feels the Love from Security Alarm Billing Managers
02Aug
Cornerstone Feels the Love from Security Alarm Billing Managers

It is not often that we toot our own horn, but we are proud of making life easier for security alarm billing managers. We work closely with our customers and ...

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Size Matters: Top 5 Advantages of Small Security Dealers
26Jul
Size Matters: Top 5 Advantages of Small Security Dealers

Today small security dealers are not just facing the traditional battle of David versus Goliath but David versus Goliath versus the Internet. In addition to multi system operators (MSO) like ...

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The Impact of Customer Service on Your Business
19Jul
The Impact of Customer Service on Your Business

Creating and managing a first-rate customer management system begins with the mindset of the owner and employees and their dedication to exceeding customer expectations. The payoff for these companies is huge: ...

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Zip Line Networking
12Jul
Zip Line Networking

When you’re having a blast zip lining down a gorgeous mountain, the LAST thing you want to think about is networking, right? Wrong. And I have quite a story to ...

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Why Security Dealers Should Pay Attention to Local SEO
28Jun
Why Security Dealers Should Pay Attention to Local SEO

As a security dealer, you want to make sure that when prospective customers in your market are looking for a service, they can find you online. The process of getting ...

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Internet Trends Report: 5 Key Takeaways for Security Alarm Dealers
21Jun
Internet Trends Report: 5 Key Takeaways for Security Alarm Dealers

Mary Meeker’s annual Internet Trends Report was recently released. We combed through the 200+ slide deck to spotlight 5 trends that are important to security alarm dealers and central stations. ...

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